Best VPN Providers Review: VPNace.com

VPNAce.com is one of the few virtual private network (VPN) providers that does offer a free one day trial of its services. The company has six different server locations and offers monthly, quarterly or annual price plans. There is also a 14-day money back guarantee in place for new users.

How it works

Registering for a VPN service allows users to unblock websites, watch movies on sites like Hulu and access VOIP, all with a secure, encrypted connection. VPNAce state that setting up their service is simple, taking no more than five minutes, although online reviews highlight that setup is not particularly easy for less technical users and support documentation is a little flimsy.

VPNace.com Software

The software is suitable for a variety of platforms including PC, Mac, iPhone, Android and iPad. VPNAce does not keep records or track client use of the service in any way, so user’s web surfing is totally anonymous. The website offers setup instructions for users when they have completed their trial period and customers can choose the country server they wish to connect into.

At this moment it’s only possible to use the VPNAce software to make one connection at any one time, so simultaneous use of a variety of devices from a user account is impossible. Users can use the software on different devices but they cannot be operating at the simultaneously. Users are unable to connect via Port 25 on this service, as it is commonly used by email spammers and the service forbids spam from its servers. The well designed windows client makes VPNAce a great VPN for Windows 8.

Server Locations

At present the VPNAce servers are situated across the United States and Europe, although they plan to add servers in Asia in the near future. The service does give a guarantee of security with its 128-bit encryption for all traffic.

VPNace.com Customer Support

Problem solving and troubleshooting the service seems to be a case of visiting the website and checking out the common problems experienced by most users, though if the problem is not solved it is possible to contact VPNAce by email and they promise a 24-hour response rate. The website contact page does list a telephone number, however this is purely a sales enquiry line and no customer service questions can be solved via telephone calls.

Online reviews suggest the VPNAce speeds and reliability are very impressive, particularly from UK servers. The company website does not give indications of available bandwidth and online reviews suggest this is limited by price plan.

View Offers & Coupons